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PRIVACY POLICY

The www.tilttextiles.com website as well as any other website owned or operated by Welspun (hereinafter, collectively, the “Site”) is owned and operated by Welspun USA, Inc.(“Welspun” or “Company” or “us” or “we” or “our”). Welspun takes the privacy of its customers seriously. This Privacy Policy governs use of the Site and all the web sites operated by Welspun, except where Welspun may have a separate policy in place for a specific web site other than the Site. This Privacy Policy is designed to inform the user about our practices regarding handling, collection, use, and disclosure of information that you may provide. Please make sure that you read this entire Privacy Policy before using or submitting information to this site. If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site. Furthermore, by providing us with Personal Information (as hereinafter defined) on this Site, you fully understand and unambiguously consent to the collection and processing of such information in the United States and Canada in accordance with this Privacy Policy. This Privacy Policy is subject to change. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Please check this page for updates periodically. If we make any material changes to this Privacy Policy, we will notify you here. Unless the law otherwise requires, we do not provide notice of changes to this Privacy Policy and your use of the Site following any posted changes will indicate your acceptance of such changes. This Privacy Policy became effective in or about May 1, 2015.

This Privacy Policy explains and summarizes how we collect, use and protect your personal information as you interact with us online and through our customer and technical support. This Privacy Policy explains:

What information Welspun gathers from users of the Site. How Welspun uses the personal information that you share with us and that we learn about you because of our relationship. How Welspun uses "cookies" and "IP Addresses." What personal information, if any, Welspun may share about you with others and the conditions that protect your information if it must be shared.

What kind of security measures Welspun takes to protect your information from loss or disclosure and how Welspun will inform you in the event of a security breach. The circumstances under which you can access your personal information you have shared with Welspun and have that information corrected, restrict Welspun's use of that information, and even have it removed from our records. Your Contact Preferences and Opt-Out Choices. Our Security Practices

This Privacy Policy applies to U.S. and Canadian Customers only. Our Websites are hosted in the United States and are intended only for United States and Canadian visitors. This Privacy Policy applies to customer relationships established in the United States and Canada. Parts of this Privacy Policy may not apply to visitors outside the United States and Canada. Like almost every website, the Site may be accessed by an international audience. If you are a non-U.S. visitor to our website, by visiting our website and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, such data may be stored on servers located in the United States, which may have less stringent privacy practices than those your own resident jurisdiction. By providing us with your data, you consent to transfer of such data.

You have choices when it comes to how Welspun uses your personal information. When you register online with our Site or sign-up in our stores, you can choose not to receive information about merchandise, services and special promotional offers from us by direct mail and/or electronically, including by email and text message. If you elect not to receive such product marketing information by direct mail or electronically, Welspun may continue to contact you as necessary to service your account and process your transactions. You can change your preferences by following the instructions for opting out at the end of the marketing email, or by following the instructions for Account Information on the Site or by contacting Customer Service at care@tilttextiles.com , or calling in the U.S. or Canada 877-864-1470(Toll Free).

Keeping your account information accurate and up to date is very important in order for us to provide you with excellent service. If your account information is incomplete, inaccurate or not current, please follow the instructions for My Account on our Websites to correct or update your account information online, or you may contact Customer Service at care@tilttextiles.com , or calling in the U.S. or Canada 877-864-1470(Toll Free).

You should be careful to maintain the secrecy of your passwords and/or account information and be responsible about protecting your personal information and identity whenever you are online.

Personal Information

When you place an order with Welspun or register an account on the Site, a third-party payment gateway shall collect the following personal information: name, billing address, shipping address, e-mail address, phone number, and credit card number (“Personal Information”). If you prefer not to disclose your Personal Information online, you can place your order by calling 877-864-1470. Welspun will never use your Personal Information for any purpose other than to process orders and returns and exchanges.

Welspun may periodically conduct surveys of visitors to our Site for internal research purposes that may include marketing. If you choose to respond to such surveys, we may ask you for some Personal Information and/or may contact you for more information, but only if you have given us permission to do so.

Site Usage Information

Welspun (including its third party service providers) may inactively collect from information from you that is not Personal Information. This may include but is not necessarily limited to your Internet IP address, browser type, domain name, operating system and referring website. Welspun may also collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data. This helps us assist you by allowing us to understand how visitors use our Site. This data also becomes part of your unique profile and allows us to make your shopping experience beneficial. We, or a third party designated by us (such as Google Analytics), may also collect information from your activities on the Site as well as other sites for the purpose of providing advertisements and other content that is customized to your interests and preferences. To accomplish all this, and also to allow us to offer our customers streamlined ordering and other useful features, we, as do many web sites, use and allow our third party advertising companies to use the technologies listed below and other similar technologies (the “Tracking Technologies”):

Cookies and Clear GIFs - Welspun may use cookies to collect the non-personal information described above. A cookie is a piece of information that is typically stored on the hard drive of your computer when you access the Site. You can decline cookies, but by doing so, you may not be able to use certain features on the Site. Cookies help collect anonymous and aggregate advertising metrics, such as counting page views, promotion views or advertising responses. Cookies also track where you travel on a site and what you look at and purchase. A clear GIF is typically a small, transparent image located on a web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a web page or message.

IP Address Tracking and Clickstream Data - In addition to cookies and clear GIFs, Welspun also automatically collects information about your server’s Internet address when you visit our Site. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our Site, our servers may “log” your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as “Clickstream Data”.

Email Interconnectivity - If you receive email from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

In some cases, we may link the non-Personal information collected through the Tracking Technologies with certain of your Personal Information. WE WANT TO BE SURE THAT YOU UNDERSTAND THAT ACCEPTING TRACKING TECHNOLOGIES ONTO YOUR COMPUTER IN NO WAY GIVES US ACCESS TO YOUR COMPUTER OR ANY PERSONAL INFORMATION ABOUT YOU. YOU MAY SET YOUR WEB BROWSER SOFTWARE TO REJECT TRACKING TECHNOLOGIES, BUT, IF YOU DO SO, CERTAIN FUNCTIONALITY OF THE SITE MAY BE AFFECTED. Third parties (including, but not limited to, software vendors, advertisers and fulfilment companies) may also use Tracking Technologies by or through the Site. WE HAVE NO CONTROL OVER WHAT INFORMATION SUCH THIRD PARTIES TRACK OR COLLECT, AND HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY TRACKING, DATA COLLECTION OR OTHER ACTIVITIES OF SUCH THIRD PARTIES.

Mobile Device Identifiers

You may be visiting the Site from your mobile device. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such information if you access the Site through mobile devices. Some features of the Site may allow for the collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Furthermore, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.

General Use Of Information

Personal Information shall be maintained on the secure servers of a third-party payment gateway. All[A1] your non-Personal information which will be held in “Welspun” secured servers and will be shared only with Individuals, Brands or other legal entities only after your explicit consent. Welspun collects personal information like name, gender, shipping address, phone number, email ID, etc. Welspun does not collect any credit card information as we use a third party payment gateway. However “Welspun” can use your transaction or profile data by merging it in a larger set of data without any specific references to you as an Individual buyer or seller. This merged data can in turn be used to show appropriate information which we think may be useful to you on the pages you visit.

“Welspun” may use non-personal information in connection with fulfilling orders, processing returns and exchanges and providing you with the services you have chosen, providing you with information we believe may be of interest including mailing our circulars and special offers, for editorial and feedback purposes, for internal marketing and promotional purposes, for a statistical analysis of your shopping and browsing behavior, for product development, for content improvement, for protection against fraud and error, and to customize the content and layout of the Site (collectively, “Information Usage”). Welspun will not knowingly use a mobile phone number for marketing purposes without first obtaining your consent. In connection with Information Usage, we may combine information we collect on the Site with information we receive from other sources. We do not sell Personal Information and we do not disclose Personal Information to any other party, except as set forth in this Privacy Policy. Unless otherwise provided in this Privacy Policy, any non-Personal Information you transmit to the Site or we collect from the Site will be treated as non-confidential and non-proprietary and you agree that we may use any such non-Personal Information (together with any ideas, concepts, know-how, or techniques contained therein) in any manner, for any purpose, without credit or compensation to you.. The information “Welspun” collects in connection with our online forums and communities is used to provide an interactive experience. The information may also be used in the aggregate to analyze site usage, as well as to offer you products, programs, or services.

We may provide your Personal Information to our associates and to companies acting as our authorized agents or partners in providing our service or co-branded services to you and in connection with Information Usage. We screen and reasonably determine to be reputable any third party to whom we disclose such information and we require such third parties to agree to use the Personal Information only for such specified purposes. Each of our partners must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of your Personal Information in order to protect your Personal Information from unauthorized access, destruction, use, modification or disclosure. If we merge, or sell or otherwise transfer our assets, Site or operations, we may disclose or transfer your Personal Information in connection with such transaction.

“Welspun” shall disclose information we maintain when we believe in good faith that we are required to do so by law, for example, in response to a court order or a subpoena or to protect the rights, properties or safety of Welspun, our users or others. We also may disclose such information in response to a law enforcement agency's request.

You can login to your account on our Websites if you want to review or change the information you provide to us. You may also contact us at 877-864-1470(Toll Free) to review or request any changes to your account or to the information you provide to us.

Security Of Your Information

Welspun uses Secure Sockets Layer (SSL) technology to encrypt all of your Personal Information before it is transmitted to us so that it can be safeguarded as much as possible from being read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that appears at the bottom of your Internet browser's window. These icons will appear when you are placing an order on our Site. In addition, you will see our Site address change slightly, from http: to https: indicating a secure server connection is being used. The computers that store your Personal Information are located in a separate facility which employs firewall and security technology. We employ these procedures to protect your Personal Information from unauthorized access.

You may be able to create an account on our Site with a username and password. We recommend you exercise extreme care in protecting your password information and do not publicly share any of your passwords. You are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any access to or use of the Site by you or another person or entity using your password, whether or not such access or use has been authorized by or on behalf of you.

ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS TO PROTECT THE PERSONAL INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT PERSONAL INFORMATION STORED ON OUR SERVERS, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE WILL BE ABSOLUTELY SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

Links To Third Party Sites And Websites Containing Our Websites Branding

Our Websites may contain links to third party sites. Please be aware, however, that Welspun is not responsible for and cannot control the privacy policies of these other sites or their practices. We encourage you to read the privacy policies for these other sites, as they may differ from ours. This Privacy Policy applies solely to personal information collected by Welspun. Contact Preferences and Accessing Your Personal Information.

How To Opt-Out

If at any time you wish to stop receiving e-mail from us, you can always remove your name from our mailing list by sending an e-mail to care@tilttextiles.com stating that you wish to unsubscribe and indicating in the subject line of the e-mail "NO E-MAIL". Although we will promptly remove your name from our e-mail list upon receiving your request, it is possible that you may still receive e-mails from us that had been initiated prior to your name being removed from our list.

If at any time you do not want to receive offers and/or circulars from us, you can always remove yourself from our mailing list by sending an e-mail to care@tilttextiles.com , indicating eg "NO SNAIL MAIL" in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will promptly remove your name from our mailing list upon receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed from our list.

Intended Users; Use By Children Under 13

The Site is not purposefully directed at children under the age of 13 and all products available for sale on the Site are intended to be purchased by adults. We do not collect or maintain Personal Information, via the Site or otherwise, from those we actually know are children under 13 years of age. If you notify us that information has been provided by a child under the age of 13, upon verification, we will promptly delete such information.

Contact Us

If you need additional assistance or wish more information about our privacy practices, please email us at care@tilttextiles.com or call in the U.S. or Canada 877-864-1470 (Toll Free) and ask to speak to our Legal Department.

[A1]We should specify the type of information collected by us viz. their name, gender, age, address, order etc. Also we shall clearly mentioned that we will not collect their CC/Payment information as that will done directly through the third party payment gateway.